Once you place your order and payment is confirmed, our team will process it. This usually takes 5 min to 8 hours max. We will send your login details via Email and WhatsApp as soon as possible.

If you haven't received the email within 8 hours, please check your SPAM/JUNK folder. If you still can't find it, please contact us via WhatsApp or Email at: support@ultrattiv.online

Our standard subscription allows 1 connection (1 Device) at a time. If you need multiple connections for different rooms, please contact us for a special Multi-Room offer.

Yes, we provide adult channels by default. If you want to disable them for a family-friendly playlist, just let us know in the order notes or via WhatsApp.

No, our service is secure and does not require a VPN. However, if your ISP blocks IPTV in your country (like in UK or Italy), using a VPN is recommended to avoid buffering.

Yes, we offer a refund guarantee if we cannot resolve any technical issues you encounter. Please check our Refund Policy page for full details.

If your PayPal payment failed, it might be a temporary network issue. Please refresh the page and try again. If the problem persists, click the WhatsApp button to contact support, and we will send you a direct invoice.

1. Double check the card number, expiry date, and CVC.
2. Try another card if possible.
3. If it still fails, please contact us via WhatsApp, and we will provide an alternative payment link.

You only need two things:
1. A compatible device (Smart TV, Smartphone, PC, Firestick, Mag Box...).
2. A stable internet connection (at least 10 Mbps for HD, 20 Mbps for 4K).

No physical installation or satellite dish is required. Our service works purely via the Internet. After subscribing, you will receive easy setup instructions by email.

No. There are no contracts and no hidden fees. You pay only for the duration you choose (1, 3, 6, or 12 months). When it expires, you are free to renew or stop.

We guarantee 99.9% Server Uptime and 24/7 Support. If you face any issues, our team is always available to help fix them instantly.

Yes, our service works worldwide. Whether you are in the UK, USA, Canada, Europe, or anywhere else, as long as you have internet, it will work perfectly.

We only store the data necessary to activate your subscription (Name, Email). We do NOT store any payment details. Your privacy is our priority.

1. Install the Downloader App: You need the Downloader app to sideload the IPTV Smarters Pro APK file since it’s not available on Amazon’s app store.
2. Enable Apps from Unknown Sources: Go to Settings > My Fire TV > Developer Options. Turn on “Apps from Unknown Sources” and “Install Unknown Apps” for the Downloader app.

Step-by-Step Installation Guide

1. Open the Downloader App: On the Firestick home screen, navigate to the Apps icon. Open the Downloader app.
2. Download IPTV Smarters Pro: In the Downloader app, enter the URL https://www.iptvsmarters.com/smarters.apk and click Go. Wait for the APK file to download.

3. Install IPTV Smarters Pro:

• Once the download is complete, click Install.
• After the installation is finished, click Done.
• A prompt will appear asking you to delete the APK file to free up space. Click Delete twice to confirm.

Post-Installation Setup

• Launch IPTV Smarters Pro: Open the app from your Apps & Channels section.
• Accept Terms and Conditions: scroll down to the bottom and click Accept.
• Add Your IPTV Subscription: Click “Add New User” and choose your login method:

-M3U Playlist URL: Select “Load Playlist”, enter your M3U playlist URL, provide a name, and click “Add User”.
-Xtream Codes API: Select “Xtream Codes API”, input your credentials, and click “Add User”.

To install TiviMate on your Amazon Firestick, follow these detailed steps:

Step 1: Enable Apps from Unknown Sources

1. Go to Settings: On your Firestick home screen, navigate to the settings menu.
2. Select My Fire TV: Click on “My Fire TV” or “Device.”
3. Choose Developer Options: Select “Developer Options” from the list.
4. Enable Apps from Unknown Sources: Turn on the option for “Apps from Unknown Sources.”

Step 2: Install the Downloader App

1. Search for Downloader: On the Firestick home screen, go to the search bar and type “Downloader.”
2. Install Downloader: Select the Downloader app from the search results and follow the prompts to install it.

Step 3: Download and Install TiviMate APK

1. Open Downloader: Launch the Downloader app.
2. Enter TiviMate URL: In the URL field, type in the TiviMate APK URL (https://bit.ly/3XNaNze) and click “Go.”
3. Download the APK: The Downloader app will start downloading the TiviMate APK file.
4. Install TiviMate: Once the download is complete, a prompt will appear to install TiviMate. Click “Install” and wait for the process to finish.

Step 4: Set Up TiviMate

1. Launch TiviMate: Open the TiviMate app from your apps list.
2. Add Playlist: Select “Add Playlist.”
3. Choose Playlist Type: You can choose from M3U Playlist, Xtream Codes, or Stalker Portal. Select the one provided by your IPTV service.

Here’s a step-by-step guide to installing IBO Player on your Amazon Firestick:

1. Install the Downloader App: From the Firestick Home screen, go to Search, type "Downloader" and install it.
2. Enable Apps from Unknown Sources: Settings > My Fire TV > Developer Options > Turn on "Apps from Unknown Sources".
3. Download IBO Player: Open Downloader, enter URL: https://ibodesk.com/media.apk and click Go. Then Install.
4. Set Up IBO Player: Launch the app, note the Device ID/Key. Visit IBO Player Activation to activate.
5. Add Playlist: Go to Manage Playlists on the website, enter Device ID/Key and add the M3U link provided by us. Restart the app.

• Install Downloader: Go to Find > Search > "Downloader" and install.
• Enable Unknown Sources: Settings > My Fire TV > Developer Options > Install unknown apps > ON.
• Download IPTV Smarters Pro: Open Downloader, enter code 59481.
• Install: Follow on-screen instructions.
• Open IPTV Smarters and select Login with Xtream Codes API. Enter details sent via Email/Chat.

Enabling Developer Mode on Roku

1. Activate Developer Mode: Press Home x3, Up x2, Right, Left, Right, Left, Right. Select "Enable Developer Mode" and note the IP address.

Installing IBO Player Pro (Recommended)

1. Go to Roku Channel Store > Search "IBO Player Pro" > Add Channel.
2. Open the app, go to Account to see Device ID/Key.
3. Visit the IBO Pro App website to manage playlists and add your subscription details (M3U or Xtream Codes).

IPTV Smarters Pro

Search for "IPTV Smarters Pro" in your TV's App Store. Install, open, and login with Xtream Codes API (Username, Password, URL).

IBO Player

Search for "IBO Player". Install and open to see Device ID/Key. Go to the IBO Player website to upload your playlist using these details.

Smart IPTV / Flix IPTV

Install the app, find your MAC address, and upload your playlist via their respective websites (sipTV.eu or flixiptv.eu).

Option 1 (Web Player): Use our official web player link sent to your email.

Option 2 (VLC Player):

1. Download VLC Media Player.
2. Open VLC > Media > Open Network Stream.
3. Paste your M3U URL and click Play.

Please install one of the recommended iOS apps:

• IPTV Smarters Pro: Select Xtream Codes API, enter your login details.
• GSE IPTV: Select Xtream Codes API.
• IPTVX: Great interface for Apple TV.

Go to Google Play Store and install:

• IPTV Smarters Pro (Smarters Player Lite) - Recommended. Login with Xtream Codes API.
• IBO Player
• TiviMate (Best for TV Boxes).

1. Download "STB Emu" from Play Store.
2. Open App > Settings > Profiles > Add Profile.
3. STB Model > MAG 250.
4. Portal Settings > Portal URL > Enter the URL from your email.
5. Screen Resolution > 1280x720.
6. Restart the app to load channels.

1. Go to Settings > System Settings > Servers > Portals.
2. Set Portal 1 Name: IPTV.
3. Set Portal 1 URL: (Check your email for the Portal URL).
4. Save and Reboot the device.

Use the MyTVOnline 2 or 3 app pre-installed on Formuler.

1. Open MyTVOnline > Add Portal.
2. Enter Portal Nickname (IPTV) and Portal URL (from email).
3. Click Connect.